How We Work

From stock intake to customer delivery, a simple and transparent process. You tell us what you need, we set you up in the right facility, and we run it end to end.

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Go live in 3 steps

Most brands go live in weeks, not months.

1
Connect your storeShopify or approved import
2
Send stock to intakeWith a packing list
3
We run your ordersFulfilment handled

Everything below is included by default, no add-ons required

What's included

Same-day despatch, cut-offs by facility (typically midday)
Tracked shipping
Live stock visibility on your dashboard
End-of-month review reporting
Facility visits, arranged by us
Same-day human support
Behind every order

Your dashboard and reporting

One live view of stock, orders and returns, plus one clear invoice. We keep the operation transparent so you always know how your fulfilment is running.

Stock and order visibility

Live levels and status

One clear invoice

Detailed, no surprises

Channel integrations

Connected to where you sell

Designed to reduce back-and-forth, surface issues early, and keep fulfilment decisions transparent between your team and ours.

Before you start

A few simple requirements to ensure everything runs smoothly.

What we need from you

  • Clear SKUs or item identifiers
  • Accurate packing list
  • Packaging supplied or agreed
  • Shopify access or agreed import method

Intake requirements

  • Inventory labelled by SKU
  • Quantities confirmed in advance
  • Allow 24 to 48 hours for intake processing

You'll speak to a real person before anything goes live.

Frequently asked questions

Ready to streamline your fulfilment?

Tell us how your brand ships and we will take the operation off your plate.