Operational Standards

The bar every facility running your fulfilment is held to. Built for UK founder-led brands, multi-channel and regulated categories included.

The standards we hold to

We agree the targets that matter to you with the facility running your orders, in writing, before you go live — and we hold them to it.

Intake Process

Inventory list shared before your stock ships
Stock labelled and sorted by SKU
Unsorted stock may need prep, agreed in advance
Sales channels connected during onboarding

SKU Limits & Storage Rules

SKU count

No fixed cap, agreed with you

Storage

Allowance agreed at onboarding

Extra storage

Available as you grow, billed as used

Returns Workflow

1
Inspection on arrival
2
Condition check
3
Restock or quarantine
4
Client notified

QC Process

Double-check pick
Label scan verification
Weight verification
Optional premium QC available

What's included as standard

The essentials to run your fulfilment, in every setup

Secure UK storage

Live inventory visibility

Real-time order tracking

Automatic tracking updates

Returns processing

Fast, disciplined stock intake

Ready to work with us?

Tell us how your brand ships and see these standards applied to your operation.