Operational Standards
The bar every facility running your fulfilment is held to. Built for UK founder-led brands, multi-channel and regulated categories included.
The standards we hold to
We agree the targets that matter to you with the facility running your orders, in writing, before you go live — and we hold them to it.
Intake Process
Inventory list shared before your stock ships
Stock labelled and sorted by SKU
Unsorted stock may need prep, agreed in advance
Sales channels connected during onboarding
SKU Limits & Storage Rules
SKU count
No fixed cap, agreed with you
Storage
Allowance agreed at onboarding
Extra storage
Available as you grow, billed as used
Returns Workflow
1
Inspection on arrival2
Condition check3
Restock or quarantine4
Client notifiedQC Process
Double-check pick
Label scan verification
Weight verification
Optional premium QC available
What's included as standard
The essentials to run your fulfilment, in every setup
Secure UK storage
Live inventory visibility
Real-time order tracking
Automatic tracking updates
Returns processing
Fast, disciplined stock intake
